Take a Bow

Celebrating eight outstanding community lenders who make a big difference for their banks, customers and communities Every community bank has outstanding employees whom everyone marvels at and admires. By definition, these people are extremely effective at what they do. They’re thoroughly knowledgeable, hardworking and as dependable as the postman. They’re producers and go-getters. Their integrity […]

Full-Service Lending

Allen Kramer | Phoenixville Federal Bank & Trust | Phoenixville, Pa. On top of fostering teamwork, Allen Kramer generates results by going the extra mile By Susan Thomas Springer Providing superior customer service is an almost universal competitive edge for nearly all community banks, and that’s precisely the strategy Allen Kramer has used to achieve […]