Mobile is real and really here to stay By Bill Loving As a community banker, my customers always come first. And just like all community bankers, I make decisions based on what will be best for my customers. That’s because what’s best for my customers and community, in the end, is best for my bank. […]
Commercial cyber security services become a for-profit business By Susan Thomas Springer It takes more for a bank to be a trusted advisor than it used to, says J. Morgan Davis, president and chief banking officer with TowneBank, a $4.6 billion-asset community bank headquartered in Portsmouth, Va. Thanks to a partnership with a cyber security […]
Educating businesses to defend against cyber attacks By Susan Thomas Springer The high-tech bank robber needs very little to cause big problems—all it takes is a computer and an Internet connection. The Coastal Bank in Savannah, Ga., is fighting against cyber thieves by arming its commercial customers with both the knowledge and the technology to […]
Jumping big into cloud computing By William Atkinson Talk of cloud computing is seemingly everywhere in business today. ICBA’s Community Bank Technology Survey last year found that fewer than 5 percent of community banks outsource computing in a cloud processing environment. Cloud computing is a migration from owned or leased resources to shared hardware and […]
Expanding through video-enabled teller machines By Beth Mattson-Teig Conestoga Bank in Chesterfield, Pa., is proving that adopting the latest technologies isn’t just for the big banks. The $625 million-asset bank was one of the first community banks to debut video teller machines to its customers last year. The units have been so successful that the […]
Preparing the next generation of industry leaders By Camden R. Fine, President and CEO of ICBA Have you planted a tree lately? With just a little attention early on, a seed or sapling can, once established, grow unaided into a mighty, towering tree. Before you know it, you’ll have created something magnificent—a legacy for the […]
Advantages of classroom training By Steven Foley In today’s competitive banking environment, many CEOs and managers understand the value of a well-trained workforce. Yet, unfortunately, many continue to make the counterproductive decision to target professional development and training for budget cuts.