Tag Archives: Bank of Ann Arbor

Social Media During Tragedies

Social Media During Tragedies

By Ann Chen Whenever a crisis or tragedy happens, such as the Boston Marathon bombings, the social media world is lit up by thousands of tweets and minute-by-minute updates on the latest news. Many tweets and posts of condolences and prayers are offered by individuals. But how should companies respond to these events on social […]

Drawing a Crowd (Facebook)

How three community banks are making a big impact and attracting fans on Facebook Facebook is an electronic bulletin board of ideas that updates as a streaming News Feed. In the last Social Media Matters column, I talked about Facebook basics and how to start engaging fans. In fact, one of the first questions that […]

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