Will the dollar go digital? What you need to know Jan 04th 2021 01:01pm on Industry Experts, Industry Insight, slide, Technology, Trends Will the dollar go digital? What you need to know Jan 04th 2021 01:01pm on Industry Experts, Industry Insight, slide, Technology, Trends The private sector has had its hands in the world of cryptocurrencies for years, but the country’s central banks have held off—until now. While far from a certainty, here’s what you need to know about the development of a central bank digital dollar.
Charles Potts: 6 innovation trends for 2021 Jan 01st 2021 12:01am on Columns, Software, Technology, Trends As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.
How Systematic Savings Bank turned around Jan 01st 2021 12:01am on Business, Connections, Lending, Technology, Trends When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture changes. The result: the bank has had four back-to-back positive quarters for the first time in more than a decade.
Charles Potts: A truly innovative year Dec 01st 2020 12:12am on Columns, Software, Technology, Trends Let’s take a moment to reflect on the challenges and victories of the past year and celebrate the heroic action that community banks took to meet the needs of their customers and communities.
Midwest BankCentre balances the best of both worlds Dec 01st 2020 12:12am on Business, Connections, Lending, Technology, Trends When Midwest BankCentre launched a digital brand, Rising Bank, it hit its deposits goal within a month. Now, it’s also realizing business efficiencies that benefit both brands.
Charles Potts: Transformation amid COVID-19 Nov 01st 2020 12:11am on Columns, Software, Technology, Trends The COVID-19 crisis and government interventions like the Paycheck Protection Program (PPP) have accelerated digital transformation, creating new opportunities for community bank innovation. From the start, community banks took swift and heroic action, processing 2.8 million PPP loans for their small business customers in a matter of weeks.
How to rebuild your back office for Gen Z Jun 01st 2020 12:06am on Operations & Management, Retail, slide, Technology, Trends Generation Z has arrived. They’re hitting the age when they’re getting jobs, opening bank accounts and making major life decisions. But their tech-savvy and customer service‑oriented expectations for businesses may strain many banks’ back offices. Here’s how community banks are evolving their operations to keep up. By Susan Thomas Springer ■ Illustrations by Daniel Hertzberg […]
7 questions to ask before you invest in regtech Apr 01st 2020 12:04am on Focus, Software, Technology, Trends Technology can ease the complexity of regulatory compliance, but it pays to go into the buying process with your eyes open. By Cheryl Winokur Munk To say regulatory compliance is complicated and costly for banks is a no-brainer. In a recent study of the U.S. banking industry from Wolters Kluwer, 47% of respondents ranked manual […]
SEO: Boost your bank’s visibility with this tool Apr 01st 2020 12:04am on Focus, Marketing, Membership, Technology, Trends Search engine optimization, or SEO, helps people find your community bank’s website. Here are five ways you can help your bank rise up the search rankings. By Ed Avis When somebody is looking for a new bank, what is the first thing they do? They Google “bank near me” or something similar. If your bank […]