Charles Potts: 6 innovation trends for 2021 Jan 01st 2021 12:01am on Columns, Software, Technology, Trends Charles Potts: 6 innovation trends for 2021 Jan 01st 2021 12:01am on Columns, Software, Technology, Trends As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.
Charles Potts: A truly innovative year Dec 01st 2020 12:12am on Columns, Software, Technology, Trends Let’s take a moment to reflect on the challenges and victories of the past year and celebrate the heroic action that community banks took to meet the needs of their customers and communities.
Charles Potts: Transformation amid COVID-19 Nov 01st 2020 12:11am on Columns, Software, Technology, Trends The COVID-19 crisis and government interventions like the Paycheck Protection Program (PPP) have accelerated digital transformation, creating new opportunities for community bank innovation. From the start, community banks took swift and heroic action, processing 2.8 million PPP loans for their small business customers in a matter of weeks.
Why AI is no longer optional for community banks Nov 01st 2020 12:11am on Banks, Industry Insight, slide, Software, Technology In a short time, artificial intelligence has gone from fodder for Hollywood blockbusters to an everyday tool inside businesses of all kinds, including many community banks. These institutions and their vendors are putting machine learning technology to work in nearly all areas of the bank, from compliance to fraud prevention.
COVID-19 is accelerating commercial loan automation Nov 01st 2020 12:11am on Business, Focus, Lending, Software, Technology The huge surge in Paycheck Protection Program applications caused many community banks to adopt new technology to speed up their commercial loan processes. Rather than being temporary measures, these solutions may stick around for the long term.
Looking at fintechs? Here’s how to partner better Nov 01st 2020 12:11am on Focus, Products & Services, Retail, Software, Technology Navigating a new vendor relationship isn’t always easy, but what if the company is a startup like many fintechs? Fortunately, the process for community banks looking to partner with or utilize fintechs is not too different than working with traditional vendors.
Is a robo-advisor right for your bank? Oct 01st 2020 12:10am on Focus, Products & Services, Retail, Software, Technology Robo-advisory can be a cost-effective way for banks to enhance their wealth management and investing services. Community banks and vendors say that, with proper planning, these partnerships can generate noninterest income and bolster customer loyalty while maintaining high-touch service.
Using board portals to expedite loan approvals Jun 01st 2020 10:06am on Boardroom Issues, Experts, Issues & Operations, Leadership, Management & Boardroom, Operations & Management, Products & Services, Software, Sponsored, Technology, Uncategorized SPONSORED | With comprehensive features that help senior management and lending officers organize, track, review and approve loans, board portals improve customer experience, keep the loan pipeline at capacity and help approve new loans faster than ever.
3 best practices for running virtual board and leadership meetings Apr 02nd 2020 01:04pm on Boardroom Issues, Experts, Leadership, Management & Boardroom, Products & Services, Software, Sponsored, Technology SPONSORED | Efficient remote meetings are imperative. These 3 best practices outline how your bank can employ web conferencing and board management systems to ensure your meetings are as engaged and successful as possible.