Could AI work at your community bank? Nov 01st 2019 12:11am on slide, Software, Technology, Trends Could AI work at your community bank? Nov 01st 2019 12:11am on slide, Software, Technology, Trends No longer the stuff of science fiction, artificial intelligence and machine learning technology are now in use at community banks for a growing number of internal and customer-facing applications. By Karen Epper Hoffman • Illustrations by Mark Allen Miller Taking a page out of the show Black Mirror, coverage of today’s technology paints a picture […]
How automated lending can make your bank more efficient Nov 01st 2019 12:11am on Focus, General, Lending, Software, Technology A number of fintechs provide solutions that automate a portion of the lending process. The goal? To reduce labor-intensive back-office processes. These companies claim that this greater efficiency can help community banks grow revenue and, ultimately, improve customer service on the front end. By Mary Yerkes Community banks are looking for ways to stay competitive, […]
Community banks are matching customers with bankers Nov 01st 2019 12:11am on Focus, Marketing, Membership, Software, Technology As technology brings more opportunities for personalization, customer expectations are changing. Today, some community banks are enhancing their relationship banking models by letting customers choose their own personal bankers. By Katie Kuehner-Hebert These days, many people opt to bank digitally instead of going into branches. But that doesn’t mean their experience has to be impersonal. This […]
Board meetings or bored meetings? Oct 04th 2019 03:10pm on Boardroom Issues, Experts, Software, Sponsored, Technology SPONSORED | Special industry report: Passageways asked community bank executives how they felt about technology in the boardroom. Learn how they responded and discover how technology can boost your bank’s boardroom efficiency.
Can apps get customers to save? Oct 01st 2019 12:10am on Focus, Products & Services, Retail, Software, Technology Some community banks have partnered with fintechs specializing in ways to make saving easier for customers. Here are two community banks that are growing deposits by offering personal micro-saving services through different fintech partnerships. By William Atkinson As a growing community bank, $660 million-asset ChoiceOne Bank in Sparta, Mich., found that its primary challenge was maximizing […]
The future of mobile wallets Oct 01st 2019 12:10am on Focus, Software, Technology Mobile wallet technology is becoming a staple in the payments arsenal of many community banks, both large and small. Many of these financial institutions are considering the next steps to make this payment product more secure, more useful and more appealing to a wider swath of customers. By Karen Epper Hoffman Like so many products and […]
How community banks are innovating from the core Aug 01st 2019 12:08am on Banks, Industry Insight, slide, Software, Technology, Trends You’ll never keep up with the competition if you’re not innovating. Here, we look at how your community bank can pick up the pace, whether it’s with your existing core or with a disruptor.
What’s blocking your bank from mobile lending? Jul 01st 2019 12:07am on Focus, General, Lending, Software, Technology Researching, applying for and even receiving loans via mobile device is increasingly popular. But moving from the paper-intensive systems and processes of old can be difficult, and community banks are still working on perfecting their mobile lending approach.
New to digital lending? Try HELOCs Jun 01st 2019 12:06am on Focus, Lending, Mortgage, Software, Technology Projected growth and innovations in the HELOC market make it a proving ground for community banks looking to test the waters of digital lending solutions.
How banks are streamlining the mortgage experience Apr 01st 2019 12:04am on Banks, Focus, Industry Insight, Lending, Mortgage, Software, Technology More and more homebuyers, many of them internet-savvy young professionals, are depending on digital services to purchase a home. While some community banks have relied on third-party vendors to create such software to attract these new customers, others are innovating on their own.
