Technology articles

Can apps get customers to save?

Some community banks have partnered with fintechs specializing in ways to make saving easier for customers. Here are two community banks that are growing deposits by offering personal micro-saving services through different fintech partnerships. By William Atkinson As a growing community bank, $660 million-asset ChoiceOne Bank in Sparta, Mich., found that its primary challenge was maximizing […]

Why digital payments are exploding in popularity

In a short time, the ways customers make payments have changed alongside technology. But what are digital payments, exactly? And why is the U.S. digital payments market set for huge growth over the next few years? By Colleen Morrison By 2023, the value of the U.S. digital payments market will be an estimated $1.3 trillion. […]

The future of mobile wallets

Mobile wallet technology is becoming a staple in the payments arsenal of many community banks, both large and small. Many of these financial institutions are considering the next steps to make this payment product more secure, more useful and more appealing to a wider swath of customers. By Karen Epper Hoffman Like so many products and […]

Wealth management services that millennials want

As millennials near 30 or even 40, they’re becoming prime targets for financial planning and wealth management services. Here’s how some community banks are offering engaging wealth management services tailored to the needs of these digital natives. By Cheryl Winokur Munk Community banks realize that they need to attract millennials to thrive. That’s a given. […]

Protect your bank from remote deposit capture risks

Despite the newest bells and whistles of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should banks consider when offering this convenient service? By Colleen Morrison According to the most recent Federal Reserve Payments Study, there were 19.4 billion checks […]

How Homebank drives customers to digital

By integrating innovations from its core provider into its branches, this Missouri and Illinois community bank has driven its customers to embrace new technology—without sacrificing the human interaction at the core of the relationship banking model. By Eric Best Name: Homebank Assets: $400 million Location: Palmyra, Mo. When Homebank was planning its seventh branch location, it […]

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