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Charles Potts: Lending during COVID-19

Charles Potts: Lending during COVID-19

By Charles Potts, ICBA The Paycheck Protection Program (PPP)presented challenges for community banks, but they overcame them with innovative lending solutions that highlight the need for more effective automation and a consistent user experience. Before the digital era, community bankers and technology providers cobbled together disparate solutions to originate loans. The lending process included identifying […]

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Charles Potts: Leading innovation in a crisis

By Charles Potts, ICBA The COVID-19 pandemic presents community banks and fintechs with opportunities to create change. It’s a pivotal moment, underscoring the importance of leadership in innovation, and community banks and fintechs are rising to the occasion. Take, for example, the operational and technological challenges community banks are facing related to the Coronavirus Aid, […]

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Charles Potts: Measuring high performance

By Charles Potts, ICBA What constitutes a high-performance, innovative community bank? As an industry, we rely on financial metrics to define success, but numbers tell only part of the story. As we consider the broader context, I’d like to pose a question of my own: How should community banks gauge progress as they move into […]

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Charles Potts: The future of community banking

By Charles Potts, ICBA The speed and rapid nature of fintech entering the community bank space brings with it opportunities for community banks to create innovative ways to flourish in their markets. That’s why it’s imperative that community banks think strategically about how to create best-of-breed services and solutions for their unique market demands, in […]

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Kevin Tweddle: Meet Charles Potts

By Kevin Tweddle, ICBA Our ThinkTECH Accelerator and ThinkTECH Network started with a blank piece of paper and a conversation about community bank innovation. Those initial seeds took root, and today, ICBA is on the second iteration of this highly successful program. It boasts participants from around the world and an expansive reach that has […]

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Kevin Tweddle: ICBA’s ThinkTECH Accelerator 2.0

By Kevin Tweddle, ICBA ICBA’s ThinkTECH Accelerator 2.0 program is under way, and this year’s fintech cohort brings even more potential for transformative technology that elevates the customer experience and serves as a point of differentiation for community banks. We’ve devoted additional time to the selection process and have a larger, more diverse pool of […]

Kevin Tweddle: 2019 hits and misses

By Kevin Tweddle, ICBA At the beginning of the year, I made several predictions about the innovation trends 2019 would bring. Some came true, while others fell short. As the year draws to a close, let’s circle back to those trends and examine how the community bank landscape is evolving as we all plan for […]

Kevin Tweddle: The many paths to innovation

By Kevin Tweddle, ICBA I often tell people there isn’t one right path to innovation. A number of factors, including a community bank’s business objectives, available resources and customer base, all factor into its decision to pursue or forgo a technology solution. ICBA’s ThinkTech Accelerator program, which connects early stage fintechs with community banks, is […]

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