Capitalize on social payments

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future?

Regtech’s role in risk management

From data automation to merger prep, regtech can provide myriad ways to aid risk management. Two community banks tell us how they’re taking advantage of this technology.

The in-branch experience made virtual

During a digital reinvention, technology, customer experiences, employee expertise and business strategy all come into play. But a winning plan is within reach for community banks looking to embrace digital, according to two innovation-focused community bankers.

Innovation Conversations: Rockland Trust

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level.

A gift that will keep on giving

It may be celebrating its 150th anniversary, but First National Bank of Fort Smith didn’t want presents this year. Instead, it gifted $500,000 to its local Boys & Girls Club for an ambitious renovation.

Charles Potts: Fueling growth through innovation

Innovation is taking place all around us at a pace unlike anything we have ever experienced. We’ve developed an ecosystem to foster growth through innovative partnerships and community involvement.

Finding a common ground

Despite possessing varying backgrounds, these community banks share similar approaches to innovating their technology and customer experiences.

The DIY banking services customers expect

Prompted by the pandemic, DIY banking services have grown at an increasingly quick rate. And as consumers—especially Gen Z and millennials—continue calling for more mobile options, community banks are stepping forward with new innovations and new tech partnerships.