Trends articles

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Charles Potts: Use what you have

At this time in 2020, community banks were feeling the first rumblings of COVID-19’s impact on their institutions and customers. Early on, community banks found themselves at the forefront of economic relief, helping to process more than 4 million Paycheck Protection Program (PPP) loans.

Charles Potts: The power of collaboration

In the past 12 months, we’ve seen what can be achieved when diverse groups work together toward a common goal: unprecedented innovation. This collaborative process is critically important to what we do at ICBA and has come to fruition in the past year.

Derek Fraley of Systematic Savings Bank

How Systematic Savings Bank turned around

When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture changes. The result: the bank has had four back-to-back positive quarters for the first time in more than a decade.

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Charles Potts: Transformation amid COVID-19

The COVID-19 crisis and government interventions like the Paycheck Protection Program (PPP) have accelerated digital transformation, creating new opportunities for community bank innovation. From the start, community banks took swift and heroic action, processing 2.8 million PPP loans for their small business customers in a matter of weeks.