Trends articles

Charles Potts: Innovation drives performance

Social distancing, working from home and quarantining have challenged notions about the use of technology and the automation of historically manual processes. The explosion of new solutions, coupled with the need to interact with customers using digital platforms, puts more pressure on community banks than ever before to innovate and perform.

A community bank guide to cloud migration

Many community banks are moving their software, hardware and even core systems to the cloud in search of more flexible, scalable and affordable services. Community banks and vendors say a migration requires proper planning to give your cloud its silver lining.

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Charles Potts: Use what you have

At this time in 2020, community banks were feeling the first rumblings of COVID-19’s impact on their institutions and customers. Early on, community banks found themselves at the forefront of economic relief, helping to process more than 4 million Paycheck Protection Program (PPP) loans.

Charles Potts: The power of collaboration

In the past 12 months, we’ve seen what can be achieved when diverse groups work together toward a common goal: unprecedented innovation. This collaborative process is critically important to what we do at ICBA and has come to fruition in the past year.