Charles Potts: Integrating cybersecurity

Cybersecurity is an integral part of a community bank’s strategic and innovation initiatives. Moving it from the department of “no” to the department of “how can we do this better?” is a necessary cultural shift for community banks that will serve them well in today’s environment.

Charles Potts: Set your sights on payments

In the wake of COVID-19, a payments innovation strategy is vital for community banks to grow and strengthen relationships in the small business marketplace. Every strategy should start with asking why. Why do we want to do this? Why now? It’s critically important to elevate the larger “why” question before parsing it into a detailed strategy.

How cryptocurrency may be going mainstream

Beyond all the hype, cryptocurrency has unequivocally gained a loyal following, and mainstream financial players are taking notice. Is it time community banks got involved in crypto? One community bank has found its entry to the market.

Charles Potts: Innovation drives performance

Social distancing, working from home and quarantining have challenged notions about the use of technology and the automation of historically manual processes. The explosion of new solutions, coupled with the need to interact with customers using digital platforms, puts more pressure on community banks than ever before to innovate and perform.

A community bank guide to cloud migration

Many community banks are moving their software, hardware and even core systems to the cloud in search of more flexible, scalable and affordable services. Community banks and vendors say a migration requires proper planning to give your cloud its silver lining.

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Charles Potts: Use what you have

At this time in 2020, community banks were feeling the first rumblings of COVID-19’s impact on their institutions and customers. Early on, community banks found themselves at the forefront of economic relief, helping to process more than 4 million Paycheck Protection Program (PPP) loans.