Software articles

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6 ways to boost your social media strategy

Community banks are building relationships through an active, thoughtful presence on social media. Rather than a distraction, these platforms are an extension of the close customer relationships that community banks foster. Here, experts share their top strategies for a winning social media presence.

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Charles Potts: Transformation amid COVID-19

The COVID-19 crisis and government interventions like the Paycheck Protection Program (PPP) have accelerated digital transformation, creating new opportunities for community bank innovation. From the start, community banks took swift and heroic action, processing 2.8 million PPP loans for their small business customers in a matter of weeks.

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Why AI is no longer optional for community banks

In a short time, artificial intelligence has gone from fodder for Hollywood blockbusters to an everyday tool inside businesses of all kinds, including many community banks. These institutions and their vendors are putting machine learning technology to work in nearly all areas of the bank, from compliance to fraud prevention.