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Charles Potts: Use what you have

At this time in 2020, community banks were feeling the first rumblings of COVID-19’s impact on their institutions and customers. Early on, community banks found themselves at the forefront of economic relief, helping to process more than 4 million Paycheck Protection Program (PPP) loans.

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6 ways to boost your social media strategy

Community banks are building relationships through an active, thoughtful presence on social media. Rather than a distraction, these platforms are an extension of the close customer relationships that community banks foster. Here, experts share their top strategies for a winning social media presence.

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