How to navigate payments trends Sep 01st 2021 12:09am on Focus, Other / Payments, Tech How to navigate payments trends Sep 01st 2021 12:09am on Focus, Other / Payments, Tech The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer input and relationship-building.
Why banks are using AI for risk management Sep 01st 2021 12:09am on Focus, Software, Tech With its data-heavy and often time-intensive processes, risk management is one area where community banks may be eager to put artificial intelligence to good use. Community bankers and AI experts explain how they’re using AI-driven regtech solutions.
Charles Potts: Set your sights on payments Sep 01st 2021 12:09am on Columns, Tech, Trends In the wake of COVID-19, a payments innovation strategy is vital for community banks to grow and strengthen relationships in the small business marketplace. Every strategy should start with asking why. Why do we want to do this? Why now? It’s critically important to elevate the larger “why” question before parsing it into a detailed strategy.
5 tips to make your bank blog more engaging Sep 01st 2021 12:09am on Banks, Focus, General, Industry Insight, Operations & Management, Software, Tech Web content is an essential tool for drawing existing and potential customers to your community bank’s website and keeping them informed about your products and services. Community bank experts share their blogging best practices.
How to uncover revenue opportunities with data Aug 01st 2021 12:08am on Focus, Software, Tech Community banks are sitting on years of institutional data about their customers. Experts say putting that data to use can help community bankers make strategic decisions to better tailor their services and boost profitability.
Charles Potts: 3 ways to boost profits by innovating Aug 01st 2021 12:08am on Columns, Tech, Trends Profitability and performance have always been a major focus for community bankers. And in the wake of COVID-19, new sources of income are becoming critically important.
Build a strategy to drive your technology budget Aug 01st 2021 12:08am on Focus, Software, Tech Assessing how to pay for innovation can be tricky. There are numerous solutions out there, each with its own timeline for implementation, training and return on investment.
Meet 2021’s ThinkTECH Accelerator finalists Jul 01st 2021 09:07am on General, Industry Insight, People, Products & Services, slide, Tech Starting in 2018, ICBA’s ThinkTECH Accelerator has helped create a new ecosystem of community bank-friendly fintechs through a rigorous incubator boot camp involving hundreds of community bankers serving as mentors. Read on to learn about this year’s fintech cohort and their diverse mix of lending, cybersecurity and other solutions.
Your 2021 physical security assessment checklist Jul 01st 2021 12:07am on Compliance, Focus, Fraud/Security, Safety & Soundness, Tech While social distancing measures may be eased in many areas, they’ve had a large effect on branch security over the past year. Here’s what to look for when doing a physical security assessment to account for the latest trends in customer—and criminal—behavior.
