Tech articles

Why banks are using AI for risk management

With its data-heavy and often time-intensive processes, risk management is one area where community banks may be eager to put artificial intelligence to good use. Community bankers and AI experts explain how they’re using AI-driven regtech solutions.

Charles Potts: Set your sights on payments

In the wake of COVID-19, a payments innovation strategy is vital for community banks to grow and strengthen relationships in the small business marketplace. Every strategy should start with asking why. Why do we want to do this? Why now? It’s critically important to elevate the larger “why” question before parsing it into a detailed strategy.

How to uncover revenue opportunities with data

Community banks are sitting on years of institutional data about their customers. Experts say putting that data to use can help community bankers make strategic decisions to better tailor their services and boost profitability.