Capgemini’s World Retail Banking Report 2022 examines what financial institutions can learn from the fintech playbook. It found that by using data, community banks can better leverage new technology platforms to address challenges and provide a better customer experience.
Data from a new FinTech Futures Industry survey indicates that 41% of respondents consider user experience, or UX, the most important way banks can differentiate their services. Here’s what they consider the five most critical features for compelling UX.
Thomson Reuters’ Cost of Compliance 2022 global survey of financial institutions finds compliance departments grappling with a shortage of skilled professionals amid an increasingly sophisticated regulatory environment.
A new study reveals that banks are accelerating their adoption of new technology, and many are looking to fintech partnerships to do so.
A recent ICBA survey reveals that community bank customers are highly educated, affluent professionals who rely on their connected devices.
Move over, Great Resignation: Many business leaders are now choosing to see this seismic shift as an opportunity. They’re using it as a chance to assess and maximize the roles and strengths of their teams, according to the LinkedIn 2022 Workplace Learning Report.