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Inside of a branch

These community banks are betting on branches

These community banks are betting on branches

Even as customers embrace and expect digital banking services, community bank branches are not just surviving but thriving. We hear from five banks betting on branches. By William Atkinson There’s no doubt that the role of brick and mortar is changing in the community banking industry. But Independent Banker’s 2020 Community Bank CEO Outlook survey […]

Abacus and arrows

What you can do now to prepare for CECL

Community banks won’t have to implement current expected credit losses, or CECL, standards until 2023, but it’s never too early to start getting ready. Here’s what industry experts say you should know about preparing for CECL. By Kelly Pike Many community banks have been granted a reprieve from implementing current expected credit losses (CECL) accounting […]

Noah Wilcox

How Noah Wilcox fell in love with community banking

Despite being born into a family of community bankers, it took time for Noah Wilcox of Grand Rapids State Bank and Minnesota Lakes Bank to embrace the industry. But after discovering the impact community banks can have on their customers’ lives, he was a convert. Today, ICBA’s incoming chairman is all in on the community […]

Cybersecurity illustration

Cybersecurity is everyone’s job. What’s your role?

One-quarter of all malware intrusions are aimed at financial institutions, according to a 2019 IntSights report. But, increasingly, banks are finding that throwing money and technology at the problem, especially in the form of isolated IT security efforts, isn’t enough to solve it. By Karen Epper Hoffman “Cybersecurity is an enterprise-wide concern, because cybercriminals need […]

Heart illustration

How your bank can build a brand with purpose

By definition, community banks do good work in their communities. Whether it’s donating to charities or having staff volunteer, community banks find outlets for giving back. But today’s customers expect more from businesses. They want businesses to be actively engaged in social issues, too. Here’s how several community banks are making their missions part of […]

Diana Kander

Diana Kander: Success takes more than a poker face

Diana Kander likens business to poker. Success means staying curious, covering your blind spots and taking risks. The bestselling author and ICBA LIVE 2020 general session speaker says these are key strategies for innovating, problem-solving and future-proofing your community bank. By Eric Best Curious about what it takes to be a successful entrepreneur? Try watching […]

Community banks make banking magic in Orlando

With 1,500 people moving there every week—and stellar job growth over the past four years—the Orlando, Fla., metro features a competitive banking environment where the opportunities are open for enterprising community banks. By Bridget McCrea | Illustrations by James Taylor Orlando, Fla., is well-known for its warm climate, short drive to the beach and one […]

Pocket watch

Secrets of 4 community bank–fintech partnerships

Community banks and fintechs are working together to boost internal efficiency and improve the customer experience. But good partnerships don’t just run like clockwork. They require close collaboration, risk-taking and the alignment of strategic visions. Here’s what some of these partnerships look like in reality. By Mary Yerkes Today’s banking industry is all about innovation. […]

Community Bank CEO Outlook 2020: How your peers plan to grow

Independent Banker’s Community Bank CEO Outlook survey asked community bank leaders how they plan to grow their institutions this year. The results of this year’s survey reveal what community bankers have planned for 2020, from adopting new technology to growing deposits. By Kelly Pike, Illustrations by Edu Fuentes Ask any self-help guru, and they’ll tell […]

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