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Could AI work at your community bank?

Could AI work at your community bank?

No longer the stuff of science fiction, artificial intelligence and machine learning technology are now in use at community banks for a growing number of internal and customer-facing applications. By Karen Epper Hoffman • Illustrations by Mark Allen Miller Taking a page out of the show Black Mirror, coverage of today’s technology paints a picture […]

Libra: What it means for community banks

When the social media titan announced that it is developing its own cryptocurrency, it shook the financial industry. But what is Facebook planning? How is Libra structured differently than the thousands of previous cryptos? And what are policymakers saying about Facebook’s plan to expand into currency? By Colleen Morrison With 2.41 billion monthly active users, […]

The high and low tides of coastal banking

Travelers come and go from resort destinations, but the community banks that serve these coastal communities remain, regardless if it’s peak season or if a tropical storm is brewing. But what’s it like behind the postcard? Coastal banks deal with cash-heavy businesses, shipwrecked collateral—and even sand in their branches. By Judith Sears Only about 7,000 […]

Wealth management services that millennials want

As millennials near 30 or even 40, they’re becoming prime targets for financial planning and wealth management services. Here’s how some community banks are offering engaging wealth management services tailored to the needs of these digital natives. By Cheryl Winokur Munk Community banks realize that they need to attract millennials to thrive. That’s a given. […]

Meet the winners of ICBA’s 2019 National Community Bank Service Awards

ICBA’s 2019 National Community Bank Service Award winners didn’t blink when their communities faced challenges. Whether they’re helping their community recover from devastating forest fires, investing in first responders or even spreading financial education, these community banks are rolling up their sleeves and improving their communities. Grand National Winner Golden Valley Bank Assets: $350 million […]

Why your bank should be budgeting for the big picture

Your community bank’s strategic plan often takes things like innovation, growth and succession planning into account, but does the budget? How can your bank plan for these often unpredictable expenses in its budgeting process? Experts say it requires doing your homework, reassessing your budget more frequently and, yes, accepting some risk. By Kelly Pike • […]

How to keep a closer eye on your bank’s contracts

Consultants bring specialized skill sets that can be valuable in areas where bank leaders don’t have experience, such as negotiating contracts and vendor management. Here’s why hiring the best consultant team could keep expenses low and better equip your bank to handle the industry’s curveballs. By Elizabeth Judd ■ Illustrations by James Steinberg In 2016, […]

Independent Banker’s most innovative banks of 2019

These five community banks are all making bold changes in different ways. They’re finding their own forms of pushing the envelope, whether it’s leading the charge in a new line of business or developing high-tech solutions that will benefit the entire community banking industry. What unites them is a willingness to think outside of the box. Based on nominations, here are five community banks that we think are leading the pack when it comes to innovation.

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