Capitalize on social payments

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future?

What to know about erroneous transactions

Community banks can get up to speed on current legislation and regulations to both protect their customers from unauthorized or false deposit account transactions and to prevent them from happening in the future.

How to keep good employees

When it comes to hiring, everyone’s been feeling the pinch. But don’t forget to take care of the folks you already have. Here, we look at how a people-first cultural approach is key to both preserving talent and preventing another Great Resignation.

Regtech’s role in risk management

From data automation to merger prep, regtech can provide myriad ways to aid risk management. Two community banks tell us how they’re taking advantage of this technology.

How to reach customers with disabilities

Some people living with disabilities eschew banking services because they feel financially underserved or physically barred. Through sensitive customer service, affordable products and ADA-compliant accessibility, community banks can make them feel welcomed and accommodated.

The community banks beating the Great Resignation

A mass exodus of the U.S. workforce during the pandemic brought challenges in recruiting entry- to mid-level staff. These community banks share how they have (or haven’t) altered their hiring strategies.

4 trending social media tips to know

The Social Bankers, a collective of community bank marketers, offers inspiration, information and professional development advice to community bankers focused on marketing and social media. We asked them for their need-to-know social tips.

Commercial real estate outlook

The commercial real estate market is changing, as demand for new construction grows along with rising costs and interest rates. How do community banks fit in the bigger CRE picture? Lenders share some of their insights into operating in this fluid market.

Game plan for a winning audit

Are your compliance best practices in shape? From internal to external auditing, managerial oversight and proper assessment prep, these expert tips can help community banks prepare for audit season.

How community banks can help young homebuyers

As house prices skyrocket, student loan debt grows and wages stagnate, many Gen Zers and millennials are watching their homebuying dreams move out of reach. But there are ways community banks can help mortgage-seekers get on the property ladder.