The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings.
Category: Portfolio
What are power skills?
The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs.
Compliance changes to watch in 2023
From new fee practices to peer-to-peer fraud, keep an eye on what regulatory changes could be developing in the new year.
Enhancing content with AI
From grammar suggestions to content ideation, artificial intelligence has evolved to be an asset for marketing industries. Learn how AI can enhance the work of community banks’ marketing teams of all sizes.
Adapting lending practices during a recession
Many lenders are looking for ways to mitigate risk and ease economic burden for their customers amid a predicted recession. Three community bank lenders share their advice for lending during an economic downturn.
Super apps: The rise of an all-in-one platform
Convenience is a growing desire from consumers everywhere. Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend?
Can AI assist in vendor management challenges?
As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned to artificial intelligence.
2022 regulatory compliance review
While the creation of new compliance regulations was slow this year compared with years past, some regulations were implemented as expected, and some continue to evolve.
Maintaining momentum in an unpredictable lending landscape
In the past few years, the lending landscape was unpredictable, to say the least. Community bankers look back at what happened in 2022 and what’s on the road ahead.
Retail banking trends to look out for in 2023
What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers.