Operations & Management articles

Carlos Herrera and Josefa Ruiz

How community banks serve immigrants

How community banks serve immigrants

When people come to live in the U.S. from other countries, they often don’t have an American credit history, identification or other typical requirements of the account-opening or loan process. But community banks are finding ways to serve this growing population while mitigating credit and compliance hurdles.

Community Bank CEO Outlook 2021: What’s the path ahead?

No Magic 8 Ball could have predicted the year community banks had in 2020. What will 2021 bring? Independent Banker’s annual Community Bank CEO Outlook survey asked bank executives how they plan to move their institutions forward this year, from growing revenue to boosting marketing. The results of this year’s survey show a very different set of challenges—and opportunities—for industry leaders.

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