Looking for an avenue to increase its deposit base, Academy Bank tapped into a market it hadn’t explored before: homeowners associations. Today, the community bank has successful relationships with HOAs across the country.
For a workplace to be truly inclusive, its employees should feel accepted for who they are and valued for their unique perspectives and backgrounds. We asked community bankers and experts for their advice on ensuring employees feel a sense of belonging.
Providence Bank chose to open a new brick-and-mortar site during the pandemic, when many other businesses were ceasing operations or shutting down altogether. President and CEO Ted Whitehurst talks timing, lessons learned, results and how his staff went the extra mile.
Succession planning is an important task for every community bank, but what about when it comes to Gen Z, the generation that’s seeing the Great Resignation in action and believes side hustles are a way of life?
While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. By William Atkinson Name: Alpine Bank Assets: $6.4 billion […]
Thrift banks, otherwise known as savings and loans, focus on turning deposits into consumer mortgage loans. Some thrifts are owned and operated by mutual banks, but not necessarily vice versa. We take a deep dive into what lies at the heart of these community banks’ business models and how this benefits their customer relationships.
The pandemic forced the issue of remote and hybrid working for many employees, but it wasn’t a flash in the pan. Though challenges remain, many companies are now looking to accommodate employees’ refreshed expectations. We asked community banks how they’re dealing with the resulting shifts in their employment models.