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High-tech, high-touch lending

High-tech, high-touch lending

Community bankers say they can get the best of both worlds by using the latest financial technology to meet the needs of customers—whether they want a digital banking experience or not. By Beth Mattson-Teig Community bankers are increasingly having to manage a balancing act: How do they expand their digital lending platforms to give the […]

Community Bank CEO Outlook 2020: How your peers plan to grow

Independent Banker’s Community Bank CEO Outlook survey asked community bank leaders how they plan to grow their institutions this year. The results of this year’s survey reveal what community bankers have planned for 2020, from adopting new technology to growing deposits. By Kelly Pike, Illustrations by Edu Fuentes Ask any self-help guru, and they’ll tell […]

How automated lending can make your bank more efficient

A number of fintechs provide solutions that automate a portion of the lending process. The goal? To reduce labor-intensive back-office processes. These companies claim that this greater efficiency can help community banks grow revenue and, ultimately, improve customer service on the front end. By Mary Yerkes Community banks are looking for ways to stay competitive, […]

The high and low tides of coastal banking

Travelers come and go from resort destinations, but the community banks that serve these coastal communities remain, regardless if it’s peak season or if a tropical storm is brewing. But what’s it like behind the postcard? Coastal banks deal with cash-heavy businesses, shipwrecked collateral—and even sand in their branches. By Judith Sears Only about 7,000 […]

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