People articles

Enterprising Software

Enterprising Software

Ghan Desai leads an in-house software development division with outside revenue ambitions By Don Sadler At most community banks, information technology falls on the expense side of the equation. At Team Capital Bank, a $945 million-asset community bank headquartered in Bethlehem, Pa., the IT department is actually generating extra outside revenue. Since the bank formed […]

15 Minutes With … John Schulte

John Schulte Chief Information Officer of the $2.8 billion-asset Mercantile Bank of Michigan in Grand Rapids, Mich. IB: Tell us about Mercantile Bank? Schulte: We are headquartered in Grand Rapids, Mich., and have locations from Lansing to Holland. West Michigan is known for having a diversified economy with specialties in office furniture, manufacturing (auto suppliers, […]

15 Minutes With … Heather Tice

Heather Tice in the Sunshine State By Heather Tice Director of Marketing of the $644 Million-Asset First National Bank of the Gulf Coast in Naples, Florida IB: Where is First National Bank of the Gulf Coast? What is its marketplace like? Tice: We’re located exclusively in Collier County, with three branches in Naples and a […]

An ICBA Influencer

Community banker Jesse Torres takes to Twitter to educate Angelenos about our industry Looking for insights on effectively communicating through social media, ICBA Independent Banker sat down with Jesse Torres, president and CEO of Pan American Bank in Los Angeles and a top industry influencer on Twitter.

Loyalty through Rewards

Wooing new customers in central Ohio with nationally branded rewards checking accounts By Beth Mattson-Teig Coleman Clougherty grapples with the same basic challenge that every community bank—big or small—faces in today’s market: How do you grow the customer base and attract younger customers, and how do you get those customers to use more of the […]

15 Minutes With … Doug Neighbor

President and CEO of the $648 Million-Asset Farmers State Bank in Marion, Iowa IB: Tell us about Farmers State Bank. What is your market like? Neighbor:Farmers State Bank is headquartered in Marion, Iowa, but we serve the entire Cedar Rapids metro area. FSB is the largest family-owned bank in the area, with four generations working […]

Funding a Better Tomorrow

A Virginia community banker helps launch an online charity donation portal By Michael J. Blankenheim There was a time when over 20 percent of community bank deposits were in noninterest checking accounts. Now, in an age when online banking portals provide customers with the ultimate convenience to manage their funds anytime, that number is down […]

The Other Central Bankers

While maintaining low profiles, ICBA leaders are playing an influential role for the nation’s economy as Federal Reserve Bank directors By Beth Mattson-Teig As Federal Reserve Board chairman, Ben Bernanke, like his predecessor, Alan Greenspan before him, is certainly the globally recognized face of the U.S. central banking system. Names such as Paul Mello, Megan […]