Main Street Focus

Philadelphia bank opens knowledge centers By Carol Patton They don’t look or function like a typical community bank branch or retail center. The two new 2,700-square-foot branches that Beneficial Bank in Philadelphia opened this past spring look and feel like modern community libraries. The branches, which the bank calls “campuses,” support the bank’s new branding […]


Commercial cyber security services become a for-profit business By Susan Thomas Springer It takes more for a bank to be a trusted advisor than it used to, says J. Morgan Davis, president and chief banking officer with TowneBank, a $4.6 billion-asset community bank headquartered in Portsmouth, Va. Thanks to a partnership with a cyber security […]

The Coastal Bank

Educating businesses to defend against cyber attacks By Susan Thomas Springer The high-tech bank robber needs very little to cause big problems—all it takes is a computer and an Internet connection. The Coastal Bank in Savannah, Ga., is fighting against cyber thieves by arming its commercial customers with both the knowledge and the technology to […]

Oak View National Bank

Jumping big into cloud computing By William Atkinson Talk of cloud computing is seemingly everywhere in business today. ICBA’s Community Bank Technology Survey last year found that fewer than 5 percent of community banks outsource computing in a cloud processing environment. Cloud computing is a migration from owned or leased resources to shared hardware and […]

Sterling State Bank

Fingerprint identification for extra network protection By Katie Kuehner-Hebert Sterling State Bank in Rochester, Minn., doesn’t normally rush to adopt every newfangled technology that pops up. But when it comes to ensuring the security of the bank’s computer systems, the $297 million-asset community bank decided to take no chances.

Conestoga Bank

Expanding through video-enabled teller machines By Beth Mattson-Teig Conestoga Bank in Chesterfield, Pa., is proving that adopting the latest technologies isn’t just for the big banks. The $625 million-asset bank was one of the first community banks to debut video teller machines to its customers last year. The units have been so successful that the […]

City Bank Texas

Point-and-snap bill pay keeps mobile customers happy By Elizabeth Judd For some banking consumers, the most taxing part of paying a bill is snapping a photo of the payment coupon, and a little additional thumb twiddling. This spring, City Bank Texas introduced a bill payment app for its mobile banking customers. The Lubbock, Texas-based community […]

Carolina Premier Bank

Relationship banking takes a robotic spin—in a good way By Michael Blankenheim Carolina Premier Bank, based out of Charlotte, N.C., has opened its first out-of-market branch in Washington, D.C. Doing business as Premara Bank, the uber high-tech branch, located in a high-traffic location near the White House, added a chatty roaming robot to its front-line […]

Main Street Focus

Celebrating the defeat of Jesse James By Carol Patton The First National Bank of Northfield, Minn., was stamped into history on Sept. 7, 1876, forever known as the bank that defeated Jesse James.

Right Sizing

Greater scale can be a relative competitive advantage, but community bankers say intangible factors are important too By Elizabeth Judd In a world where bigger is often perceived as better or stronger, many banking industry observers were surprised when an FDIC study that found that larger community banks don’t always become more operationally efficient as […]