Category: From the President & CEO

Healthy debate helps us achieve an outcome where we’re all pushed to think beyond what might be readily in front of us.

Everything feeds into the customer experience, and that ability to meet and exceed customer expectations is what distinguishes us as community bankers.

This Community Banking Month, I invite you to try something new to spread your story. Share a new development, community project or initiative.

In a world that’s so full of noise, the story we’re telling is compelling and resonates with our customers, because it’s one of work centered around human connection, care and community.

It’s hard to put my finger on exactly what makes ICBA LIVE so special, but I believe it is in a shared sense of purpose that arises whenever community bankers convene.

A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise.

While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results.

Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank.

We know that despite the frights cyberattacks bring, you continue to flourish by safeguarding the communities you serve.