As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts.
Category: From the President & CEO
Rebeca Romero Rainey: The people make the bank
How we hire, retain, recruit and advance our missions amid momentous change will remain a key topic for community bank leaders and will influence our plans for the future.
Rebeca Romero Rainey: Navigating the digital movement
The habits of our customers change, and we’re constantly walking beside them, transforming our services
to meet their needs.
Rebeca Romero Rainey: Prepare your cyber defenses
While there’s no cyber or data security silver bullet, by bringing the theoretical into a true banking environment, we can begin to establish action plans that speak to real-world attacks.
Rebeca Romero Rainey: The spirit of service
Community banks stand out in today’s financial services space because our business model depends on an ecosystem where the bank only benefits when customers do.
Rebeca Romero Rainey: Budget prioritization
For hundreds of years, community banks have stood strong, adapting to market changes and evolving to serve our communities. Through industry highs and lows, community banks have risen on a foundation of relationship banking and thoughtful preparation.
Rebeca Romero Rainey: Shifts in lending
Loan providers are multiplying, and we cannot underestimate the need for a frictionless loan, one that removes hoops for our customers and feels simple, efficient and effective.
Rebeca Romero Rainey: The power of discussion
Healthy debate helps us achieve an outcome where we’re all pushed to think beyond what might be readily in front of us.
Rebeca Romero Rainey: Community bankers are all in
Everything feeds into the customer experience, and that ability to meet and exceed customer expectations is what distinguishes us as community bankers.
Rebeca Romero Rainey: Stories worth telling
This Community Banking Month, I invite you to try something new to spread your story. Share a new development, community project or initiative.