Category: From the Chairman

Working through any difficulty or crisis at your community bank won’t be a walk in the park, but it may lead to an experience for which you’re truly grateful.

Community continuation is not about checking a regulatory box; it means putting a name to the people who will be the future of our banks.

Focusing on the ‘whys’ helps employees see how decisions fit together in a perfect puzzle for high-performing success, and it motivates them to be contributors to that success.

My bank’s tagline is ‘Where dreams meet solutions,’ and it serves as my guiding inspiration at the bank and, now, at the national level. As community bankers, our customers depend on us to keep their dreams alive.

Community banks have an amazing reputation on Capitol Hill, and we need to leverage it to drive necessary change.

From new competition and new technology to new regulation, we have adapted and continued to offer the relationship-centric experience that our communities, customers and missions depend on.

Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do.

Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve.

Working with a community bank is like being welcomed into the fold, and that’s why we choose our partners with care.

Educated customers form stronger relationships with their community banks. They are more likely to repay loans, live within their means and maintain higher balances.