Banks articles

Best-performing banks

ICBA’s best-performing community banks of 2020

ICBA’s best-performing community banks of 2020

Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the circumstances.

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6 ways to boost your social media strategy

Community banks are building relationships through an active, thoughtful presence on social media. Rather than a distraction, these platforms are an extension of the close customer relationships that community banks foster. Here, experts share their top strategies for a winning social media presence.

Why we need Black-owned banks

Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. Many well-established community banks continue this legacy today, but one troubling trend has emerged in the past two decades: The number of Black-owned banks is steadily declining. How can the industry advocate for change to help these banks—and their customers—thrive?

Holding true in tough times

When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of essential workers.

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Community banks in four corners of the country

There are community banks in every corner of the country—it’s one of the hallmarks of this industry. While each is unique, what unites them is their dedication to their customers and communities. We spoke with four banks near the four cardinal points of the U.S. to learn more about them and their communities.

Community Bank CEO Outlook 2021: What’s the path ahead?

No Magic 8 Ball could have predicted the year community banks had in 2020. What will 2021 bring? Independent Banker’s annual Community Bank CEO Outlook survey asked bank executives how they plan to move their institutions forward this year, from growing revenue to boosting marketing. The results of this year’s survey show a very different set of challenges—and opportunities—for industry leaders.