Compensation strategies to retain your bank’s top talent Sep 01st 2020 12:09am on Focus, Operations & Management Compensation strategies to retain your bank’s top talent Sep 01st 2020 12:09am on Focus, Operations & Management Gone are the days of defining compensation as salary and bonus. Today’s star employees—whether existing or prospective—are demanding ever-more innovative employment packages.
Why refis are driving mortgages amid COVID-19 Sep 01st 2020 12:09am on Focus, Lending Despite the economic challenges brought to the forefront by the COVID-19 crisis, community bankers say mortgage origination activity has remained strong through refinances thanks to low interest rates and customers working from home.
How to grow your bank with a CRM platform Sep 01st 2020 12:09am on Focus, Industry Insight, Products & Services, Technology CRM, or customer relationship management, and marketing automation platforms have grown more efficient and less cost-prohibitive in recent years. Bankers that have put them in place say they can bring together data to find high-value customers and, ultimately, drive growth.
How to make your card customers’ first choice Sep 01st 2020 12:09am on Focus, Products & Services, Technology our community bank’s credit and debit cards go wherever your customers make transactions, including at online retailers, in mobile wallets and more. How do you ensure your card is your customers’ first choice when there are more options than ever before?
Safe deposit boxes can have benefits beyond revenue Sep 01st 2020 12:09am on Focus, Products & Services, Technology Safe deposit boxes aren’t big revenue drivers at most community banks, but for some customers, they can be an important service. They provide peace of mind when breaches and hacks have eroded trust for many.
Is your bank protected from third-party risks? Sep 01st 2020 12:09am on Focus, Regulation & Compliance, Technology Like most businesses, community banks are leveraging more and more on vendors and other third parties. But these companies come with risk attached. Managing third-party risk means being diligent before, during and after a contract or relationship has run its course.
7 best practices to help avoid audit missteps Jul 31st 2020 12:07am on Focus, Regulation & Compliance An audit tells a community bank whether it’s adhering to regulations and objectives. Here’s how to ensure a helpful audit process.
Why COVID-19 is having a lasting impact on mortgages Jul 31st 2020 12:07am on Focus, Industry Insight, Lending Lockdowns imposed during the COVID-19 pandemic have supercharged the digitalization of the homebuying process, a push experts say is likely permanent.
Marketing tips for community banks in a time of crisis Jul 31st 2020 12:07am on Focus, Industry Insight, Operations & Management, Technology During a moment of turmoil, customers expect appropriate messaging. Here’s what you can do to hit the right tone.
How happy employees can drive success Jul 31st 2020 12:07am on Focus, Leadership, Operations & Management It’s not quite rocket science, but experts say one reason why some organizations are successful is clear: They have highly satisfied employees.
