Connections articles

Noah Wilcox

Photos: ICBA LIVE 2020 in Orlando

Photos: ICBA LIVE 2020 in Orlando

A new decade of community banking comes into clear focus in Orlando At ICBA LIVE 2020 in Orlando, Fla., thousands of community bankers and their families came together to set a bold vision for the next decade for the industry. Through learning labs, energizing general sessions and networking events, community bankers took valuable experiences back […]

HarborOne group shot

HarborOne Bank: A leader in financial education

When it comes to financial education, HarborOne Bank goes beyond the basics. It meets the needs of its community through HarborOne U courses and small business loans. By Rebecca Lubecki Name: HarborOne Bank Assets: $4 billion Location: Brockton, Mass. What started as HarborOne Bank’s response to the mortgage crisis in 2007 and 2008 has grown into […]

Group of kids at a community bank christmas party

Farmers Bank and Trust mentors the next generation

Through a new ambassador program, Farmers Bank and Trust Company in Princeton, Ky., mentors local high school students through connections with employees and community service projects. By Judith Sears On the first Saturday after Labor Day, Princeton, Ky., celebrates the Black Patch Heritage Festival. The town of roughly 6,100 marks the festival, which the Princeton […]

Andrew E. Silsby and Craig Garofalo

Kennebec Savings Bank’s recruitment tool

Back in the mid-1990s, Kennebec Savings Bank in Augusta, Maine, started recruiting interns during the summer when its primary source of loans—homebuyers—was busy. The program is now a significant recruiting tool that’s responsible for attracting one in every 10 of its employees. By William Atkinson Name: Kennebec Savings Bank Assets: $1.1 billion Location: Augusta, Maine kennebecsavings.bank […]

woman handing out ice cream treats to kids

The Murray Bank: The sweetest bank in town

Residents of Murray, Ky., are screaming for ice cream because of their town’s community bank. The Murray Bank’s Ice Cream Machine gets employees out in the community to hand out sweet treats and put a smile on people’s faces, one cone at a time. By Roshan McArthur Two years ago, Tim Stark, vice president of […]

How OceanFirst Bank retained clients by connecting

At the heart of the retention strategy at OceanFirst Bank in Toms River, N.J., is high-touch customer service coupled with an active staff training program. By Judith Sears Name: OceanFirst Bank Assets: $8 billion Location: Toms River, N.J. OceanFirst Bank has created a high-tech, high-touch customer service culture that is nimbly navigating consumers’ changing expectations of […]

Liberty Bank Minnesota’s community legacy

When Liberty Bank Minnesota outgrew its home and needed to build a new headquarters, leaders gave back to the community by donating the bank’s downtown building to a good cause. By William Atkinson Recently, Liberty Bank Minnesota in St. Cloud, Minn., opened a new headquarters outside of the central Minnesota city’s downtown. The two-story headquarters […]

How to market your community bank in 2020

In the new year, make a resolution to amplify your community bank’s voice. ICBA has the resources to help, provided exclusively to members at no cost. A new year brings new opportunities to share your story with your community. With more platforms than ever before to get your message out there, ICBA offers tips for […]

Top