For its 30th anniversary, Ledyard National Bank decided to ask 10 local nonprofits to enter a video about their work into a contest for the opportunity to win $10,000 and expand their visibility.
When two executives at Woodforest National Bank noticed a dearth of affordable housing options in southeast Texas, they decided to do something about it, partnering with several housing and community groups to launch an innovative mortgage lending product aimed at underserved clients.
During a digital reinvention, technology, customer experiences, employee expertise and business strategy all come into play. But a winning plan is within reach for community banks looking to embrace digital, according to two innovation-focused community bankers.
The president and CEO of $265 million-asset Farmers & Merchants Bank in Miamisburg, Ohio, learned how to wake surf after years of lake activities like boating and wakeboarding. He’s gone on to teach most of his family how to surf, as well as kids at summer camps.
After a recent merger, SouthState Bank had hundreds of unused T-shirts featuring its old logo. Rather than send them to the landfill, it donated them to a community textile arts project that continues to inspire others.
When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level.