Connections articles

Andrew E. Silsby and Craig Garofalo

Kennebec Savings Bank’s recruitment tool

Kennebec Savings Bank’s recruitment tool

Back in the mid-1990s, Kennebec Savings Bank in Augusta, Maine, started recruiting interns during the summer when its primary source of loans—homebuyers—was busy. The program is now a significant recruiting tool that’s responsible for attracting one in every 10 of its employees. By William Atkinson Name: Kennebec Savings Bank Assets: $1.1 billion Location: Augusta, Maine kennebecsavings.bank […]

woman handing out ice cream treats to kids

The Murray Bank: The sweetest bank in town

Residents of Murray, Ky., are screaming for ice cream because of their town’s community bank. The Murray Bank’s Ice Cream Machine gets employees out in the community to hand out sweet treats and put a smile on people’s faces, one cone at a time. By Roshan McArthur Two years ago, Tim Stark, vice president of […]

How OceanFirst Bank retained clients by connecting

At the heart of the retention strategy at OceanFirst Bank in Toms River, N.J., is high-touch customer service coupled with an active staff training program. By Judith Sears Name: OceanFirst Bank Assets: $8 billion Location: Toms River, N.J. OceanFirst Bank has created a high-tech, high-touch customer service culture that is nimbly navigating consumers’ changing expectations of […]

Liberty Bank Minnesota’s community legacy

When Liberty Bank Minnesota outgrew its home and needed to build a new headquarters, leaders gave back to the community by donating the bank’s downtown building to a good cause. By William Atkinson Recently, Liberty Bank Minnesota in St. Cloud, Minn., opened a new headquarters outside of the central Minnesota city’s downtown. The two-story headquarters […]

How to market your community bank in 2020

In the new year, make a resolution to amplify your community bank’s voice. ICBA has the resources to help, provided exclusively to members at no cost. A new year brings new opportunities to share your story with your community. With more platforms than ever before to get your message out there, ICBA offers tips for […]

Twin City Bank: A leader in banking cannabis

Twin City Bank in Longview, Wash., has been serving marijuana-related businesses for more than five years, making it a veteran in such a new—and quickly growing—industry. By Katie Kuehner-Hebert Name: Twin City Bank Assets: $58 million Location: Longview, Wash. Twin City Bank in Longview, Wash., has been banking marijuana-related businesses (MRBs), also referred to as cannabis-related […]

Mark your calendars for these 2020 ICBA events

The new year is fast approaching, so it’s time to mark your calendars and save the dates for these events, each tailored for community bankers like you. Visit icba.org/events for the latest details and to register for ICBA events. ICBA ThinkTECH Accelerator Boot Camp kickoff When: Jan. 8, 2020 Where: Little Rock, Ark. The second […]

Oregon Community Bank is built on feedback

Senior management at Oregon Community Bank lead with the aid of ideas and comments they’ve collected from staff. These efforts have led the community bank to explore new initiatives and to grow significantly. By William Atkinson Name: Oregon Community Bank Assets: $520 million Location: Oregon, Wis. While many community banks form strategy through discussions in executive meetings, […]

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