Maximize management with ICBA’s Bank Director Program

Members of the C-suite have access to A-level training courses covering several important topics important to community bank leadership.


Continuing education should be an important function for the professional growth of everyone on a community bank’s staff—not just entry- or mid-level associates but management, too.

The Bank Director Program’s 20 different online training courses establish and enhance understanding of several core bank director responsibilities, arming learners with knowledge that can increase their contributions to their community banks.

ICBA started its Bank Director Program as part of its Community Banker University with the exclusive goal of providing community bank presidents, CEOs, COOs, board members and other senior staff with a series of tailored, director-related training and informational resources that are available to all ICBA member banks for $795.

Online opportunities

The Bank Director Program’s 20 online training courses establish and enhance understanding of several core bank director responsibilities, arming learners with knowledge that can increase their contributions to their community banks.

Available virtually 24/7, example courses and topic areas include:

  • The Bank Secrecy Act
  • Compliance Laws and Regulations
  • Ethics for Bank Directors
  • Understanding UDAAP

Community banking bulletin

Members of the program receive Bank Director News, a bi-monthly newsletter covering numerous issues affecting community banks today. The articles include topics such as industry developments, trends, bank director tips and advice, plus insights from industry experts.

Recent issues of Bank Director News have explored generational digital payments needs, succession planning and highlights of the best upcoming community banker events.

Helplines and hotlines

The Bank Director Program also gives access to two live resources for regulatory and legal aid, and guidance for bank managers: the Governance Helpline and the ICBA Employment Law Hotline.

The Governance Helpline provides community bank directors with direct access to knowledgeable, authorized industry attorneys and consultants from law firm Gerrish Smith Tuck who can provide third-party expertise and insight into a host of matters, including:

  • Regulatory issues
  • Strategic planning
  • Fiduciary duties

The ICBA Employment Law Hotline offers guidance from the attorneys at Jackson Lewis on most employment law questions, so bank directors can better evaluate potential actions, and any possible outcomes, when precarious employment situations arise.

The hotline can answer common bank workplace-related questions, such as:

  • A disgruntled employee just posted negative comments about the bank and our employees all over social media. Can I ask them to take it down?
  • We want to enhance our diversity and inclusion efforts. What resources do you recommend we look to for guidance?

More program benefits

A recent addition is the Bank Director Video Series: seven different short presentations that community banks can use during board meetings, annual trainings, new director trainings or for topic refreshers.

Subscribers also receive savings and preferred pricing on ICBA-sponsored events like the Annual Directors Conference and discounts on reference guides. Members will also find videos, tools and other resources designed to bolster every community bank’s board of directors and leadership team. —Paul Sisolak