Service beyond the transaction: rethinking the core vendor relationship SPONSORED | The relationship with a core vendor has become transactional and impersonal, with many providers focusing on contracts instead of providing quality service. But, if your bank demonstrates service excellence and model culture, your core vendor needs to step it up.
Going Through a Data Conversion Project Doesn’t Have to Be Painful SPONSORED | With mergers, acquisitions and other changes affecting your financial systems, data conversion projects are often feared yet inevitable for most banks. But it doesn’t have to be painful. With proper planning and the right tools, data conversions can go smoothly.
The Power of Partnership in Your Bank Marketing SPONSORED | When it comes to partnerships in banking, in the traditional sense we often think of fintech products either bolted on to bank services or fintech solutions that enhance the current customer experience. But very little do partnerships factor into a bank’s marketing strategy – and that’s where a true opportunity lies.
