Tag Archives: social media

Social Media Matters: What Is Social Success?

Social Media Matters: What Is Social Success?

What Is Social Success? By Ann Chen Starting any type of marketing or communications campaign should include a measurement for success. But in a new space such as social media—what would those measurements be?

Socially Secure

The recent hacks into the official Twitter accounts of Burger King, Jeep and the Associated Press can make any social media manager wonder about the security of his or her own accounts. Yet, just as there is security technology for online banking, email and shopping, there are precautions you can take and guidelines you can

Join the Buzz

With customers and even regulators turning their heads and opening their ears to social media, your community bank’s participation in the conversation should be a matter of when, not if By Collin Canright Your community bank may not be into social media just yet. But your customers certainly are. And now, even the regulators are

Social Media During Tragedies

By Ann Chen Whenever a crisis or tragedy happens, such as the Boston Marathon bombings, the social media world is lit up by thousands of tweets and minute-by-minute updates on the latest news. Many tweets and posts of condolences and prayers are offered by individuals. But how should companies respond to these events on social

The Image Boom

Social media professor William Ward of Syracuse University has tracked the evolution of electronic communications. First, blog posts arose as the earliest forms of social media communication. Later, blogs shortened to Facebook updates and Tumblr posts, which shrunk further to 140-character Tweets. Today, pictures posted to Instagram or Pinterest have become the most shared currency

10 Twitter Minutes a Day

Like most community bankers, you’re busy—I get it. But spending just 10 minutes a day on Twitter can dramatically expand your network and deepen existing relationships. Here’s how to get started: Follow interesting people: Spend a couple minutes a day perusing Twitter, searching for interesting people to follow. You can easily find suggestions via the