General articles

Q&A on Social Media

Q&A on Social Media

Addressing risks, regulation and potential returns of social media By Sarah Carter Question: Why should I care about social media? Answer: Social media offers banks a unique and powerful means to understand our customers at a much deeper level. This happens through content that they freely share and through engagement with target audience members that

Backroom Ready

Upcoming CFPB mortgage regulatory deadlines prompt quick technology planning and adjustments By Elizabeth Judd The hefty series of mortgage lending regulations issued by the Consumer Financial Protection Bureau is presenting some daunting challenges for community banks rushing to meet upcoming January compliance deadlines. Not to be overlooked, however, are the technological changes the regulations are

Some Timely Questions

Answers to three tricky, real-world compliance conundrums By Mary Thorson The ICBA Compliance HelpDesk provides practical, hands-on, real-world advice on compliance for community bankers. Below are recent questions on single-premium insurance, escrow requirements and Home Mortgate Disclosure Act reporting posed by community bankers through the HelpDesk and the responses from compliance experts. Learn more about

CRA Best Practices

Real-world tips on handling Community Reinvestment Act demands and trends Trends and best practices in Community Reinvestment Act compliance were topics of discussion among a panel of community bankers this past fall at the Senior Housing Crime Prevention Foundation conference in Washington, D.C. Five compliance officers who participated in the discussion also shared the changes

To Learn and To Serve

Annual SHCPF conference shared tips on CRA compliance and help available through the Senior Crimestoppers program By Lori Millar They came to learn and to better serve. More than 150 community bankers gathered in the heart of the nation’s capital in October to share insights and learn more about managing Community Reinvestment Act compliance more