General articles

Erik Qualman: The secret of social media success

Erik Qualman, author and keynote speaker at this month’s ICBA Community Banking LIVE, describes social media as “word of mouth on digital steroids.” That, he says, makes it an unmissable opportunity for community banks. Here are his tips for doing it right. By Roshan McArthur A little over a decade ago, Erik Qualman watched his

Best strategies to attract exceptional employees to your bank

Attracting exceptional employees to small and rural towns requires far more than competitive compensation. We asked expert recruiters and winning community banks to share their best strategies for finding and keeping the best people. By Kelly Pike When Emily Collins felt like there weren’t enough opportunities to grow as a banker in Springfield, Ill., she

High-altitude leadership

Rapid growth can be a trial by fire for a community bank’s staff and leadership alike. As those who have been through it tell us, the keys are preparation, consultation and a willingness to admit when things need to change.

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